This is an important benchmark for working with fulfillment providers and one of the most important ways for these companies to measure their own performance. Accurate product selection is critical to customer success, so fulfillment providers must maintain extremely high accuracy if they want to stay in business. According to our latest survey, 87% of companies measure their own performance, and the average sampling accuracy is 99.51%, while the average inventory reduction was 0.65%. Essentially, the contract should clearly state which performance services are provided. These services may include the receipt, storage and shipment of the goods to the facility for the agreed duration. This includes who is responsible for selecting the storage location and whether or not the goods can be moved without permission or notification from the owner. How the shipping price is calculated should also be taken into account. Many companies offer a discount on published prices, which helps reduce costs for their customers while increasing volume. It`s also common for warehouses to allow customers to use their own freight account, and some offer more costly prices, although a small portion doesn`t apply discounts.
When discounts are offered, you will usually see prices of 24% for the floor, 31% for express and 44% for LTL. Now that you have understood the performance agreements, you can choose the right contract for your specific needs. Instead of searching through lists of fulfillment companies, we can help you set up the best distribution centers for your needs. If you have any further questions, we recommend that you contact us today. All disputes, claims and other contentious matters arising directly or indirectly out of or in connection with this Agreement, or their breach, whether contractual or non-contractual, shall first be subject to voluntary mediation by written notice to the other party or parties. In the mediation process, the parties will attempt to voluntarily resolve their disputes with the assistance of an impartial mediator who will attempt to facilitate negotiations. The mediator is chosen by mutual agreement between the parties. If the parties cannot agree on a mediator, a mediator will be appointed by the American Arbitration Association at the Portland, OR (“AAA”) location at the request of a party. .